Job Title: Assistant Practice and Quality Assurance (APQA) Manager
Location: Kano, Nigeria
Department: EHA Clinics
Reports to: Chief Medical Officer (CMO)
Purpose of the Position
- The Assistant Practice and QA manager is responsible for the coordination and overseeing daily administrative and clinical activities of the clinic and clinical team members to ensure compassionate, effective and efficient delivery of high-quality clinical care for patients.
- S/he is responsible for the supervision of all employed clinical support staff. Serve as the primary leadership communication link between the teams and departments throughout the organization.
- S/he is responsible to ensure the overall smooth day to day operations, and employee engagement. In addition, as an Assistant QA manager, s/he will manage and implement quality management and quality improvement programs to ensure high-quality patient experience while achieving departmental and organizational goals.
Job Duties
Practice Management:
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- Implement organizational policies, procedures, and standards of work.
- Develop and maintain a highly motivated and well-trained staff.
- Organize and assign duties and tasks to clinical team members.
- Monitor daily performance of clinical team members to ensure duties are completed accurately, efficiently and timely.
- Hire, develop, evaluate, and (where necessary) discipline subordinates or make recommendations in such matters.
- Provide input on the budget process and monitor the approved yearly practice budget.
- Evaluate and resolve team activities, needs, and problems on a daily or as-needed basis.
Required Skills and Qualifications
- Bachelor’s degree in Healthcare
- 5-7 years of experience in healthcare or a closely related field
- Knowledge of medical terminology
- Knowledge of medical office safety, infection control policies, and regulations
- Ability to work successfully in a team environment
- Excellent communication skills and a demonstrated ability to manage a team of professionals
- Clinical competence in the area of practice
- Knowledge of and passion for primary healthcare
- Self-motivated, highly productive and positive attitude
- Organization skills and ability to multi-task various responsibilities
- Demonstrate leadership skills
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Job Features
Deadline | Not Specified. |