Branch Manager at Hartleys Supermarket & Stores

Hartleys Supermarket and Stores - We deliver the ultimate shopping experience to our community by offering a wide variety of the freshest and quality products, with exceptional service.

Branch Manager at Hartleys Supermarket & Stores 1

JOB TITLE: Branch Manager

JOB LOCATION: Victoria Island, Lagos
Employment Type: Full-time

JOB DETAILS:

  • Deliver excellent service to ensure high levels of customer satisfaction.
  • Create business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Respond to customer complaints and concerns in a professional manner.
  • Ensure store compliance with health and safety regulations.
  • Develop and arrange promotional material and in-store displays.
  • Prepare detailed reports on buying trends, customer requirements, and profits.
  • Undertake store administration duties such as managing store budgets and updating financial records.
  • Monitor inventory levels and order new items.
  • Set and monitor store’s budget, making every effort to maximize efficiency and profits.
  • Maintain current knowledge of market / trends.
  • Analyze and predict sales, and sale trends to make informed decisions.

Qualifications

  • Bachelor’s Degree in Business Administration or relevant field preferred.
  • A minimum of 8 years’ experience working in a retail environment (supermarket and stores), ideally in a managerial role.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.

Person Specification:

  • Building Collaborative and Healthy Relationships – Amiable enough to easily build productive working relationships with co-worker, external customers and resources whilst valuing people of different backgrounds, cultures and demographics.
  • Communication and Presentation Skills – Expresses ideas clearly and concisely; passing information (written and Orally) to stakeholders appropriately.
  • Self – Leadership and Accountability – Ability to take ownership and work with little supervision.
  • Strong Analytical skills.

Apply now

Deadline: September 23, 2021

Job Features

Job CategoryManager