Job Title: Business Development Manager
Job Location: Matori, Lagos
Job Objective
- Commercially support the Six Business Units of the organization.
Main Accountabilities
Operational Responsibilities:
- Support the organisation’s business units and network offices.
- Ensure that key account activities for A & B customers are aligned with the agreed KPIs (reports sent on time and to quality by Operations).
- Deliver the country budget by maintaining a healthy business pipeline, good contractual performance and proactive thinking.
- Win, retain and develop strategic customers.
- Plan and manage accounts.
- Gather customers and market information to update business units on product and current trends.
- Manage relationship with key customers as customer point of contact at country level.
- Create and execute trade lane and sector focus commercial strategies for the company based on the USPs (Unique Selling Propositions) and core competencies of the organization.
- Explore opportunities with existing customers for Upsell to increase the company’s share of wallet with customer and Cross sellto increase engagement with customers.
- Ensure all the business units work in a synchronised way rather than in isolation to ensure seamless service delivery to customers when more than one Business Unit is involved on a project.
- Drive joint customer meetings with Strategic A & B customers to ensure the company’s moves from a transactional level provider to a strategic level provider to the customer.
- Ensure that all overseas and local RFI / RFP/ RFQ are sent on time by Pricing & Invoicing, and that Pricing & Invoicing gets the required support from respective BUs to put the pricing together.
- Customer implementation to ensure proper operational handover and implementation to meet customer’s expectations (SLA’s & SOPs).
- Ensure recovery of profit share from origin stations on shipments.
- Coordinate with the Business Development team & Operations on customer enquiries, business reviews & account planning.
- Work collaboratively with network partners other overseas offices and actively engage in sales lead generation process (incoming and outgoing) for business growth.
- Support Finance in control of credit and collections.
- Ensure recovery of profit share from origin stations on shipments.
Strategic Responsibilities:
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- Support Organization and the Business Development team in their commercial endeavor to gain new customers, service existing customers and grow business to achieve set budgets and targets.
- Liaison with external Stakeholders like the client’s overseas partners and agents.
Job Requirements
- Bachelor’s degree or HND in Business, Marketing or other related field
- At least 5 years experience in Logistics / Supply Chain Industry
- Proven track record of sales.
- Outstanding communication and interpersonal abilities.
- An analytical mindset with excellent organizational skills.
- Exposure to ISO QMS process and standards.
- Ability to manage complex projects and multi-task.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the “Job title” as the subject of the email.
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Deadline: March 31, 2021
Job Features
Job Category | Business Development Management |