JOB TITLE: Call Centre Executive
JOB LOCATION: Lagos
Employment Type: Full-time
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Providing feedback on the efficiency of the customer service process
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Interested candidates should possess a BSc Degree / OND / NCE qualification
- 0 – 1 year of work experience.
Apply Now
Deadline: December 31, 2021
Advertisements
Job Features
Job Category | Customer Service |