CCCM Senior Site Officer at ACTED Nigeria

Full Time
Posted 7 months ago

ACTED is a company that was established in year 1993 and is committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer-term opportunities for sustainable growth and fulfilling people’s potential.

CCCM Senior Site Officer at ACTED Nigeria 1

JOB TITLE: CCCM Senior Site Officer

JOB LOCATIONMaiduguri, Borno

Project Implementation
Management of CCCM teams:

  • Devise weekly workplans and movement schedules for CCCM teams, with the CCCM Officers, ensuring day to day activities run smoothly
  • Timely reporting of problems and challenges in the sites to the Deputy CCCM Project Manager.

Partner Coordination and Service Monitoring:

  • Oversee liaison and coordination with all humanitarian partners and stakeholders working in the sites
  • Liaison and coordination with local authorities, with and liaison team as needed
  • Liaison with Sub sector leads (Shelter / NFI / CCCM, WASH, Education, Health and Protection)
  • Ensure regular monitoring and reporting of service provision and standards at site level
  • Report gaps or duplication in service delivery and advocate through appropriate mechanism.

Community Participation and Representation:

  • Ensure establishment of community committees / governance mechanisms in the sites, ensuring participation of women, youth, and marginalized groups
  • Ensure regular meetings take place between CCCM teams and community, with opportunity for meaningful participation of community members
  • Plan and facilitate trainings to community members, humanitarian partners, and other stakeholders on CCCM topics, with support of Deputy CCCM Project Manager.

Communications, and Community Engagement:

  • Ensure workplans are in place, and approve content, for outreach, community mobilization, and information campaign activities of CCCM teams
  • Ensure appropriate communications and community engagement (CCE) strategy is in place for all sites
  • Oversee establishment of Complaints and Feedback Mechanism (CFM) in each of the sites, and ensure its functional implementation of Information Desk
  • Proactively engage with the relevant host community to ensure.

Information Management:

  • Oversee CCCM teams’ regular collection of information, ensuring accuracy of data and timeliness of internal reporting
  • Collaborate with Information Management Officer on identification of information gaps and design / review of tools
  • Compile and review data from the sites, submitting internal and external reports as required, and advocating or raising problems with Deputy CCCM Manager and CCCM Project Manager as needed.

Protection Mainstreaming:

  • Consider gender, protection, and GBV concerns in all aspects of activities
  • Promote and adhere to Prevention of Sexual Exploitation and Abuse (PSEA) policies
  • Promote participation and inclusion of women, youth, people with specific needs, and marginalised groups in all aspects of programming
  • Ensure referral mechanisms are in place in the sites, in collaboration with Protection partners, for the provision of support to vulnerable persons
  • Ensure confidentiality is respected in all activities.

Project Management and Reporting:

  • Ensure project activities are delivered according to the technical quality and timelines as agreed with the Deputy CCCM Project Manager/ Project Coordinator
  • Organize regular coordination meetings of CCCM teams
  • Liaison with other project staff members
  • Timely and accurate submission of regular internal reporting as requested by the Deputy CCCM Project Manager / Project Coordinator.


  • Line management of CCCM Assistants and functional supervision of CCCM Officers
  • Identification of capacity-building needs and opportunities of CCCM teams, in coordination with line manager / TC / HR Department.


  • Support the Camp Manager in the review of CCCM-related project expenses and forecasting
  • Develop accurate order forms and Bill of Quantities for CCCM activities in a timely manner such as daily workers payment.

Transparency and Compliance:

  • Ensure compliance to ACTED internal procedures and donor procedures
  • Accurate record keeping of project documentation in soft and hard copy.


  • Responsible for ensuring all movement of CCCM teams to IDP sites is approved by the security focal point and informed to Camp Manager
  • Responsible for ensuring all CCCM team members are briefed on all relevant security rules, procedures, and updates by the security focal point
  • Timely reporting of security and safety incidents and risks to the Deputy CCCM Project Manager security focal point.


  • Perform any additional task as requested by the line manager.

Job Requirements (Qualification and Experience)

  • At least 4 years experience in a project implementation position in an NGO
  • At least 1 years experience in a managerial position
  • Experience within CCCM is strongly preferred
  • Knowledge of mobile CCCM or out-of-camp CCCM is desirable
  • Excellent communication and external representation skills
  • Excellent capacity to plan, prioritize, and multitask
  • Excellent team-working skills
  • Flexible, with the ability to cope with stressful situations
  • Excellent English skills, both oral and written
  • Good computer literacy, including smartphone use and MS Office (Word, Excel, and Powerpoint)
  • Knowledge of multi-sectoral humanitarian response, including Protection, WASH, Shelter, and emergency distribution is required
  • Experience in Protection programming is of benefit
  • Willingness to travel to Dikwa, Monguno, and Mafa on an ad hoc basis.

We Offer

  • Contract length: 6 Months with possibility of extension
  • Level: D1-1 (national contract)
  • Start date: As soon as possible Desirable.

Apply Now

Important Information and Notice

  • All applicants must send a cover letter and an updated CV (no longer than four pages) in English
  • CV and Cover Letter indicating and explaining the suitability to the position applied
  • Provide contact details (name, position, email address and tel. no.) of 3 professional non-related references, whereas 1 must be for the latest employer. Please do not attach any written recommendations
  • Applications should be addressed to the Recruitment Manager
  • Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered. CV-only applications will not be considered. Please note: The position title and location must be written in the subject line of the e-mail otherwise not considered
  • ACTED considers all applicants on the basis of merit without regard to race, sex, colour, religion, sexual orientation, age, marital status, or disability
  • CVs will be reviewed on a rolling basis
  • Due to the large numbers of expected applicants ACTED will only inform shortlisted candidates. We apologize for the inconvenience. Only short-listed applicants will be invited for written tests and oral interviews
  • For general information about ACTED, please consult:

Deadline: May 21, 2021

Job Features

Job CategorySoftware/ Programming / Web development