Collection Officer at Chateau Royal Real Estate Limited

Chateau Royal Real Estate Limited is a property management company that helps in providing realty services to there clients. their office is located at 35 Akin Adesola St, Victoria Island, Lagos.

Collection Officer at Chateau Royal Real Estate Limited 1

JOB TITLE: Collection Officer



  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and suggesting methods of payments.
  • Negotiating suitable payment plans.
  • Maintaining customer payment records.
  • Preparing customer financial statements for banks and the state credit department.
  • Writing notice to customers when payments are not being made.
  • Responding to customer queries and concern.
  • Building long-term relationships with key clients.
  • Create plans to address client’s business needs.
  • Schedule regular follow up with customers to ensure they are satisfied.
  • Act as point of contact for complaints and escalate issues as appropriate.
  • Ensure both the company and clients adhere to contract terms.
  • Collaborate with internal teams (e.g. sales, engineers, senior management) to address customer’s needs.

Job Requirements

  • Bachelor’s degree in Accounting, Business Management, or in similar fields.
  • 2 – 3 years previous experience working as a Collections Officer from Financial Institutions.
  • Must have experience in Debt Recovery & Analysis.
  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Knowledge of payment plans and accounting procedures.
  • Patience and resilience.
  • A customer-oriented attitude
  • Good team player and pays attention to detail.
  • Ability to work under pressure and meet deadlines.
  • Background in customer service; industry knowledge (Real Estate) is essential.
  • Proficient with Microsoft Office programs.

N50,000 – N100,000 monthly.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject mail.


  • We ask that everyone attach their Resume and submit a thoughtful Cover Letter, which we hope will include specifics about how your previous experience relates to the position description, why you want to work at Chateau-Royal and how you think you can add value to the team.
  • Before you get in touch, you should get to know us better on Twitter, Instagram, Facebook.

Deadline: May 10, 2021

Job Features

Job CategoryAdministration/ Office/ Operations