Job Title: Collections Associate
Location: Lagos
Job Descriptions
- The Collections Associate position is responsible for negotiating payments and settlements on behalf of Lidya to ensure the timely collection of payments from delinquent clients and accurate accounts receivable reporting.
- You will be a manager responsible for providing guidance to the collection analysts and ensuring all collection processes are effectively completed and NPL reduction is achieved.
Company Culture
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- Ambitious & Metrics Driven: You want to solve the $5 trillion USD small business credit gap across fast-growing economies. You are committed to relentlessly finding the right customer, building trust and converting those relationships into sustainable, win-win partnerships. You understand that you will be judged on your numbers and building a high growth, profitable loan book.
- Has No Complacency and is High Energy. You understand your role is critical to the company. You apply high energy every day to settle debts and decrease NPLs. You want to grow every day, month, quarter, year. You are persistent, clear and driven to get deals done – properly and quickly.
- Resourceful, High Integrity, High Impact. You find a way. You do business with trust and transparency and dig into the details with the aim to help customers repay on-time and consistently.
- Collaborative. You understand you need a team to succeed. You carry along internal stakeholders to ensure they are aligned to support and drive collections.
Desired Qualifications and Skillset
- 4 to 7+ years of experience working in financial services industry as a collections, credit disputes, credit reporting, or fraud resolution Associate.
- Bachelor’s degree in Finance, Law, Accounting, Statistics, Investments or a related business discipline.
- Ability to manage a team of 2 to 3 colleagues to meet commercial targets consistently and sustainably
- Working knowledge of the entire underwriting process from loan application to funds disbursement and collections.
- Outstanding customer engagement skills and demonstrated experience with managing day to day aspects of client relationships, including considerable experience with client negotiations.
- Superior organization with a demonstration of ownership and taking initiative to accomplish goals.
- Ability to work in a goal oriented environment where you will be evaluated on your KPIs.
- High attention to detail and strong analytical skills including the ability to properly identify the key credit risks, and reach a prompt and well thought out credit decision.
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Job Features
Deadline | 31st January, 2020. |