JOB TITLE: Consultant Management and Activation Manager
JOB LOCATION: Lagos
JOB DETAILS:
- You will play a key role within the JForce team (owner of Jumia offline Stores).
- She/He will be responsible for the Day-to-Day general management of the JForce consultants and delivery of key strategic objectives for the activation team.
- Secondly, She/He will work with the Head of JForce to develop the growth strategy for the B2C section of the JForce business.
- Finally, you will be responsible for managing the activation team.
- Overall, you will be responsible for delivering a world-class activation team that delivers the best customer experience (consultants/ agents).
Responsibilities
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- Design Daily call battles for the activation team
- Support JForce consultant’s recruitment drives across regions.
- Track the activation team performance, and call battles impact.
- Propose innovative process, marketing push and communication channels to improve delivery on B2C growth objectives
- Capability building of the activation team.
- Responsible for the general management of the B2C consultants.
Qualifications & Experience
- Top Business / Engineering Schools and Universities Degree
- An ideal candidate would possess significant (3-5 years) experience in Tele-Sales and/or offline retail industry and a proven track record of impact.
- Experienced in managing a team of up to 10 to 20 members.
- Track record of building offline networks or distribution channels.
- Proficiency in MS Office and Excel.
- As a whole, we expect someone passionate, creative and able to work efficiently.
- We expect a leader.
We Offer
- A unique experience in an entrepreneurial, yet structured environment.
- The opportunity to become part of a highly professional and dynamic team working around the world.
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
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Job Features
Job Category | Consulting / Business Strategy/ Planning |