JOB TITLE: Core Banking Support Officer
JOB LOCATION: Lagos Island, Lagos
JOB DETAILS:
- architecture, project management, data warehousing, infrastructure, maintenance and production
Job Purpose
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- Application Support Management – Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
- Application maintenance Management – Management and Delivery of content and Services Online; tracking and ensuring all application defects and requirement are promptly resolve.
Key Responsibilities / Accountabilities
Key Responsibilities:
- Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
- Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
- To undertake advanced administration tasks as required e.g. to support problem resolution
- To support the development teams and the 24 / 7 group in deploying applications and solving problems
- Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications
Preferred Qualification and Experience
Qualifications and Experience:
- Minimum of first degree in Computer Sciences or IT related courses
- Knowledge of Oracle SQL, Unix Administrator, Javascripts required
- 3-4 years experience in related role
Knowledge / Technical Skills / Expertise
Technical Competencies:
- Application knowledge for support
- IT applications
- IT support
- Troubleshooting ability
- Debugging
- Data analysis
Job Features
Job Category | Banking / Insurance |