JOB TITLE: Credit Officer
JOB LOCATIONS: Kogi, Nasarawa, Niger, Kwara, Lagos, Oyo, Ondo and Ebonyi.
Department: Customer Finance
Reporting line: Head of Customer Finance
JOB DETAILS:
- Engie Energy Access is looking for dynamic, highly motivated and disciplined Customer Finance Representatives with a passion for entrepreneurship, renewable energy and financial inclusion.
- This position is a key role within the Customer Finance Department of a fast-paced start up at the front lines of renewable energy and mobile payment technology.
- This role requires individuals to work under limited supervision, perform duties associated with locating unreachable customers, direct interaction with customers and where need be deactivate non-paying customers while giving good customer experience.
Responsibilities, Deliverables and Activities
Key Responsibilities:
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- Customer engagement – Bounce backs & Repossessions for defined customers
- Customer engagement – Customer surveys based on different parameters
Deliverables and Activities:
- Mobile Money Development – Build Mobile Money Network in defined locations
- Mobile Money Development – Develop and implement migration plan of new and existing customers to Mobile Money payment channels
- Continuous improvement of Customer Finance field processes
- Overall Responsibility for Credit performance in assigned locations
Qualifications
- Degree or Diploma in a relevant field
Required Skills & Experience:
- Knowledge of the service area geographies.
- Skilled in both verbal and written communications.
- Skilled in customer relations, negotiations and problem solving.
- Ability to establish and maintain effective working relationships with internal and external customers
- Demonstrated high levels of maturity
- Team player who is able to work independently
- Demonstrated honesty and integrity.
- Fluency in English and local language(s) in assigned region
- Experience with excel and Powerpoint added advantage
- Community work experience
Application Closing Date
Not Specified.
Apply Now
Note
- We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.
- ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all.
- All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!
Job Features
Job Category | Risk/Credit/Finance/Insurance/Investment |