JOB TITLE: Customer Service Manager
LOCATION: Kaduna
Employment Type: Full-time
Details
- We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
Responsibilities
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- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
Requirements
- Proven working experience as a Customer Service Manager, Retail Manager orAssistant Manager
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Working knowledge of customer service software, databases and tools
- Awareness of industry.
Salary
NGN70,000 – 75,000 / Month.
How to Apply
Interested and qualified candidates should send their Resume in PDF format to: [email protected] using the Job Title as the subject of the email.
Deadline: March 12, 2021
Job Features
Job Category | Customer Service |