Customer Service Officer is needed at a Logistics Company – Total Data Limited
JOB TITLE: Customer Service Officer
LOCATION: Lagos
Job Summary
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- The customer service officer will act as a liaison and facilitate the relationship between our client and their clients, responding efficiently to customer inquiries whilst maintaining high customer satisfaction.
Requirements
- Minimum of HND in any relevant field.
- At least 2 years of work experience in a customer service or related service-driven area.
- The preferred candidate would be between the ages of 24-30 years.
- Professional certificates on CRM or related area is an added advantage
- Must reside in Lagos
- Familiar with customer service etiquette standards with a high-quality customer service-oriented mindset
- Strong verbal and written communication skills
- Must possess strong interpersonal skills and be a strong team player
- Excellent knowledge of Microsoft Office, particularly Excel is highly essential
- Proven experience in phone calls ethics
- Hardworking and motivated
- Excellent time management abilities.
Apply Now
Job Features
Deadline | 30th July, 2020. |