JOB TITLE: Customer Service Officer
Job Application Code: CSO-004
JOB LOCATION: Ikeja, Lagos
Employment Type: Full-time
Requirements
- A Female Applicant with a minimum of HND and at least 1 year work experience in similar position.
- Ability to utilize computer technology is important
Job Competencies:
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- Ability to establish, develop and maintain positive business and customer relationships at all times.
- Ability to welcome customers warmly in person or via telephone and acknowledge complaints and enquiries and resolve them promptly
- Ability to gather customer information, take payment information and other pertinent information and reconcile accounts at the close of business.
- Ability to manage and process orders and requests alongside keeping records of customer interactions, transactions, comments, and complaints.
- Ability to communicate and coordinate with colleagues as necessary.
- Ability to ensure customer satisfaction, provide professional customer support and provide feedback on the efficiency of the customer service process.
- Other assigned duties.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note: Only shortlisted candidates would be contacted.
Deadline: November 28, 2021
Job Features
Job Category | Customer Service |