Job Title: Customer Service Officer
Location: Victoria Island, Lagos
Job Description:
- Provide excellent customer service delivery to clients.
- Responsible for maintaining sanitation and orderliness of the company reception area at all times.
- Deal with all enquiries in a professional and courteous manner, in person and on the telephone.
- Receive In-coming mails/correspondence, registration of such documents and re-directing it to the appropriate staff.
- Maintain staff attendance register.
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Conduct basic security checks throughout the day and report concerns…
- Report any maintenance issues when and where necessary.
Qualifications
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- Interested candidates should possess a relevant B.Sc Degree with 1- 3 years relevant work experience.
Method of Application
Interested and qualified candidates (females preferably) should send their CV to: [email protected] using the Job Title as subject of the email.
Deadline: October 26, 2021
Job Features
Job Category | Customer Service |