Customer Support Specialist needed at Bolt Nigeria.
JOB TITLE: Customer Support Specialist
JOB LOCATION: Lagos, Nigeria
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JOB DETAILS:
- Represent Bolt in any English spoken market
- Support all Bolt’s users and help them get the most out of our apps
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt’s customer support
- Be a key player in building a support team in a challenging growth environment.
Requirements
- Understand what does outstanding customer support look like and be ready to go the extra mile
- Be ready to work in shifts
- Be always ready to put customers first, be passionate about helping others
- Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
- Be a hustler, not stopping after 20 obstacles a day
- Have excellent spoken and written English skills, any other language is a plus
- Be passionate about new technologies and ridesharing.
Benefits
- Motivating compensation.
- No corporate BS – we’re moving too fast for that.
- Amazing personal growth experience at one of the fastest-growing startups in Europe & Africa.
- Working with a motivated and talented international team, plus regular team events.
- Working in one of the coolest offices in Lagos.
- Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world.
APPLY NOW
Deadline: February 28, 2021
Job Features
Job Category | Administration/ Office/ Operations |