JOB TITLE: Debt Collections Manager
JOB LOCATION: Oshodi, Lagos
JOB DETAILS:
- We are currently seeking to engage the services of a Debt Collections Manager, whose main responsibilities will include the following:
- Overseeing and Managing all the Debt Collections business of the Ensuring & Monitoring repayments from a portfolio of Debtors
- Ensuring & Monitoring repayments from a portfolio of Debtors
- Define and manage the debt collections business processes
- Collecting and summarizing data for a complete and detailed financial / data recovery report for Management and Clients use
- Definition and performance management of Target KPAs/KPIs
- Monitoring the volume, quantum and quality of outbound calls made by the DCAs.
- Developing strategies for the resolution and the collection of bad debt.
- Developing and implementing strategies to improve overall collections significantly.
Job Specification / Qualifications
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- Education Qualification: Minimum of a Degree from any recognized Institution of Higher Learning
- Professional Qualification: Financial / Debt Recovery Management or equivalent.
Experience:
- Minimum of 5 years relevant work experience
- Working knowledge of appropriate CRM software and understanding of the Contact Center industry.
Method of Application
Interested and qualified candidates should send their Resume to: [email protected] with the Job Role as the subject of their email.
Note: Only shortlisted candidates will be contacted.
Deadline: April 1, 2021
Job Features
Job Category | Manager |