JOB TITLE: Enterprise Support Engineer
JOB LOCATION: Lagos
JOB DETAILS:
- Provide end-to-end support for Enterprise services in terms of implementation, day-to-day operations and, monitoring and reporting.
- Maintain faster Response time to meet SLA.
- Responsible for preventive & corrective measures to meet network target KPIs.
- Responsible for fault and performance management of network.
- Escalate with other network teams to resolve customer related issues within SLA.
- Coordinate with different departments to ensure timely support & solution to enterprise customers.
- Provides analysis and root cause diagnosis for customer related issue for corrective maintenance.
Qualification Requirements
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- Graduate / Diploma in Electronics & Communication or equivalent.
- CCNA Certification.
- Experience: 1 – 2 Years
Knowledge & Skills:
- Working knowledge on Cisco network switches and routers.
- Work experience in ISP / Telecom Domain is an add-on
- In depth knowledge of switching & routing protocols, IP sub-netting, VLAN, VPN, VRRP, ISIS, OSPF, MPLS, STP, Q-in-Q.
- Working knowledge of Cisco switching and routing equipment, SD-WAN, WTTH, FTTH, Point-to
- Point & Point-to-multipoint Radio setup.
- Knowledge of Network monitoring tools such as PRTG, OP Manager.
How to Apply
Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the email.
Deadline: January 30, 2021
Job Features
Job Category | Engineering / Technical |