JOB TITLE: Event Coordinator
JOB LOCATION: Victoria Island, Lagos
Reports to: Head Operations
Administrative Reports to: Head Operations
Supervisees: None
JOB DETAILS:
- The Events coordinator is responsible for the effective delivery of customer events at non H&R locations. The role has end-to-end responsibility for events.
Key Objectives
Key Objectives The Key objectives of the Event Coordinator position include:
Advertisements
- Planning events with customers
- Coordination of event delivery
- Follow Up and Proper closer
- Managing event client relationship and addressing all their concerns
Duties / Responsibilities
Event Planning:
- Taking customer orders and providing customers with details/guide of service offerings to enable customers to
- Scheduling of events and confirmation of availability of staff/resources for events.
- Customer site assessment to confirm suitability of.
- Liaising with customer/event planner to ensure preparation for event including confirmation of: Timing, Location, and Order details.
- Customer invoicing.
Delivery Coordination:
- Identification of resources required for all customer events Resources include:
- Items for decoration
- Transportation
- End product production i.e. Gelato, Cakes, dessert
- Securing of resourcing working with logistics team including: Drivers, Tables, Creation of staff roster and communication to staff on events duty.
- Attending customer event as main contact/team lead to ensure smooth delivery of event.
Follow Up:
- Return and storage of the organisation’s items i.e. Serving jars, tables, careto, etc.
- Payment of invoices.
- Production of events closure report.
- Completion of overtime report and ensuring payment of staff.
General:
- Support of Customer Service team.
- Any other activities as directed by Head of Operations.
Key Performance Indicators
- Customer feedback
- Return customers.
Requirements
Required Qualification
- 2 years of experience within the food and beverage or events industry.
Preferred Qualifications:
- Event Management Experience.
- Team Coordination Experience.
- Reporting Relationship
- Functional
Key Skills and Experience:
- Strong Interpersonal skills.
- Attention to detail.
- Highly organized.
- Customer service skill
- Basic computer skills
Materials Needed:
- Events phone
- Work computer
Salary
N100,000 – N120,000 monthly.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: September 1, 2021
Job Features
Job Category | coordinator |