JOB TITLE: Female Customer Service Executive (Online Pharmacy)
JOB LOCATION: Amuwo Odofin, Lagos
JOB DETAILS:
- We are an indigenous pharmaceutical company in Nigeria, delivering quality natural care through the use of natural products all manufactured in the United States of America under the brand name “NATURE’S FIELD” https://www.naturesfieldng.com/ that offers high-quality natural supplements formulated by a team of experts including doctors, pharmacists, nutritionists, scientists and laboratory technicians in the United States of America.
- We are committed to offering quality natural supplements that truly work towards alleviating your health concerns so you can achieve better health devoid of the sickness, pain, and suffering you may be experiencing.
Job Description
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- Responding large amounts of inbound and outbound calls in a timely and respectful manner
- Responding to online queries and request from customers on the web and social media in a timely and professional manner.
- Following the company’s call center “scripts” when handling different health challenges from customers
- Identifying customers’ needs, clarify information, research every issue with the department concern and providing solutions to customers
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations and information of prospects in a comprehensible way.
- Taking and processing online orders
Requirements
- She should possess a degree or any of Biological sciences with relevant ICT/Social media skills and good phone etiquette.
- Our ideal candidate must be a Female
- She must be a resident of Festac/Amuwo Odofin/Isolo Lagos or their environs.
Salary & Condition of Work
- Salary and condition of work are fairly with a Free Health Insurance cover and monthly bonuses.
APPLY NOW
Deadline: May 15, 2021
Job Features
Job Category | Customer Service |