JOB TITLE: Front Desk & Customer Service Officer
JOB LOCATION: Nationwide
JOB DETAILS:
- Undertake administration duties such as accurately recording and making calls, word processing, filing, faxing and others.
- Distribute daily mail and faxes
- Manage postage of outgoing mail
- Carry out procedures to computer systems and client records
- Maintain client confidentiality at all times
- Maintain office equipment including services calls
- Warmly welcome clients and other visitors, determining their needs and ensuring that these are met in an efficient and friendly manner
- Promptly attend to incoming telephone calls, forward calls to appropriate staff members, and accurately record and distribute messages when required staff members are unavailable
- Provide support to employees of all departments (and on occasion other sites)
- Provide timely word processing for internal and external customers
- Ensure all communications, both internally and externally, are handled in a timely and professional manner.
Skills, Knowledge and Experience Required
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- A Degree with a minimum of 1 year work experience.
- Broad base of general clerical/secretarial skills, including filing, phone/front desk reception, and so forth.
- Outstanding customer service skills, including professionalism, ‘people’ skills, and the maintenance of confidentiality.
- Good basic administrative and organizational skills.
- Experience in organizing and maintaining moderately complex filing and records systems.
- Good reading, spelling/grammar and general writing and math skills. Some cash handling experience is desirable.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: December 31, 2021
Job Features
Job Category | Customer Service, Front Desk Officer |