JOB TITLE: Front Desk Officer
JOB LOCATION: Port Harcourt, Rivers
Grade: Middle level
Department: Administration Department
Reports to:Administration Officer
JOB DETAILS:
Job Expectation Summary
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- The Job Holder will generally be responsible for welcoming and directing customers, visitors and vendors in the most friendly, professional manner.
- She will execute all administrative tasks including and not limited to receiving correspondence/emails, receiving, making, and re-directing calls to the highest quality standards.
Essential Responsibilities
She will be expected to:
- Promptly, professionally and courteously receive and assess all incoming telephone calls /inquiries and re-directs said call or message to its appropriate beneficiary.
- Collect, sort, distribute, and prepare mail, messages, or courier deliveries.
- Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Ensures reception area is kept neat, clean and noiseless.
- Perform secretarial functions during meetings.
Requirements and Qualifications
- A good University Degree.
- 2-3 years experience as a front desk officer or customers service representative
- Excellent written, verbal and non-verbal communication skills.
- Proficiency with MS office tools such as Word, Excel and PowerPoint
- Courteous and polite in mannerism
- Well-groomed, confident and professional.
- Attention to detail is key
- Excellent organizational skills
- Professional telephone etiquette
- Bright, friendly and personable.
- Flexible and mature in approach with ability to work unsupervised
- Must be a Female.
HOW TO APPLY
Interested and qualified candidates should send their their CV alongside a detailed Cover Letter to: [email protected] using the Role and Job Location as the subject of the email.
Deadline: July 8, 2021
Job Features
Job Category | Front Desk Officer |