Fulfillment Lead at LifeBank

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LifeBank is a blood storage and transportation company that work with hospitals round the clock to find lifesaving medical products and we deliver to the hospitals in the right condition across Africa. Its goal is to deliver needed medical products such as blood, blood products, oxygen, as well as vaccines to hospitals across Africa. They are currently located at Connal Road, 1 Herbert Macaulay Way, Yaba 101212, Lagos.

Fulfillment Lead is needed at LifeBank

JOB TITLE: Fulfillment Lead

LOCATION: Nigeria
Report to: The Country Manager.

Key Responsibilities

  • Provide oversight of the fulfillment and customer service units.
  • Establish priorities and sequences for the ordering, processing and dispatching of customer requests.
  • Develop, implement and monitor local processes that are necessary to meet transportation and supply services requirements.
  • Plan and organize tasks and resources to achieve strategic goals and objectives.
  • Improve operational systems, processes and policies in alignment with the company’s mission — specifically, support better management reporting, information flow, business process and organizational planning.
  • Review operating reports and resolve operational, and maintenance problems to ensure minimum costs and prevent operational delays.
  • Monitor, develop and revise standard operational procedures and work practices in accordance with regulatory and organizational standards.
  • Help analyze current operations and make recommendations on ways to improve.
  • Perform other managerial duties as assigned.
  • Manage supplier relationships.
  • Fully automate fulfillment process

Work Environment:

  • Work in the office.
  • Required to work overtime, on weekends.
  • Will be required to travel.

Function of the Role

  • The Operations Lead will be responsible for the day-to-day operations of LifeBank.
  • S/he will be expected to provide oversight to the fulfilment team and ensure LifeBank products are delivered faster and in the right condition.

Requirements
Educational Qualification:

  • B.Sc or M.Sc in Business Management, Project management or Science-related course.

Experience:

  • 3-4 years similar experience in leadership level in the healthcare, logistics, pharmaceutical or medical device industries.

Skills and Abilities:

  • Ability to multitask.
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Good written and verbal communication skills.
  • High proficiency in MS Office Suite.
  • Must be able to prepare management reports and correspondence.
  • Good leadership, stress and time management skills.

Personal Attributes:

  • Have a deep desire to work in the start-up industry.
  • Technology industry awareness.
  • Highly organized and detailed.
  • Passion for people.
  • Very tech-savvy and knowledgeable of current trends
  • Loves to fix things.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as subject of the email.

Job Features

Job CategoryBanking / Insurance
DeadlineNot Specified.
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