General Manager, Device, Data & Partnership at MTN

Full Time
Posted 4 months ago

MTN Nigeria is a South Africa multinational telecommunication company. it began its operation in Nigeria in 2001. The company report to have over 55 million subscribers. in 2001, MTN Nigeria has led the growth in the voice market to become the biggest mobile operator in Nigeria and West Africa. It is currently one of the most used networks in Nigeria.

General Manager, Device, Data & Partnership at MTN 1

Job Title: General Manager, Device, Data & Partnership

Location: Lagos

Job Description:

  • Accountable for the creation and implementation of MTNN’s data and device strategy and ensure alignment to overall Group Data and Device Strategy.

Job Summary

  • Drive an increase in Shareholder return by ensuring that Data & Devices processes are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions). Specifically, drive the smartphone data strategy and ensure ROI
  • Build financial leverage such that MTNN generates increasing revenue/profit with reducing incremental cost through:
    • Sponsorship of the review of Business Processes (headcount, process optimisation, business optimisation etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
    • Support for initiatives that will ensure cost savings and reduction to drive EBITDA growth for the organization.
  • Implementation of a long term roadmap of customer-centric propositions that drive customer value by removing frustration and friction that curtail adoption using the following levers:
    • Data-driven offers informed by Market Research and Business Intelligence and delivered through Customer value management methodology
    • Offline distribution opportunities with Sales
    • Planned strategy for successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
  • Provide input to strategic pricing guidelines, modelling tools and processes to enable decision making around device and device bundles
  • Build and maintain relationships with internal stakeholders and external partners and suppliers and work closely with CVM and Pricing teams to develop GTM plans
  • Drive development and maintenance of operational/financial metrics and establish support models required to achieve them.
  • Develop Device proposition business plan input and Create a comprehensive data-lifestyle device acquisition roadmap by:
    • Keep abreast of technology and platform trends
    • Be aware of and interact with OTT players and incubator programs related to app development
    • Keep abreast of current and future wearables/accessory roadmaps.
  • Use regional operations to leverage initiatives to drive business growth, branded experience and local / community connections / affinity with MTN.
  • Review internal and external environment including competition and develop a comprehensive strategy for data & devices considering the most effective and efficient ways in developing, launching and sustaining related products.
  • Build partnerships with key OEM’s, OTT players, Platform players, App developers and develop partnerships with device distributors in market.

Job Condition:

  • Normal MTNN working conditions.

Experience & Training

  • Minimum 12 years’ work experience which includes:
  • Senior management track record of 5 years or more; with at least 3 years in relevant sector/ industry as per relevant role
  • Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
  • Worked across diverse cultures and geographies
  • Proven experience in product management, customer management, marketing management, market research, sales, project management and channel management
  • Experience in cross-departmental, cross-level collaboration towards common business goals
  • Be very adept at service design i.e. synthesizing various technologies and capabilities into the business’s that customers love
  • Strong analytical capability
  • Strong orientation towards decision making and action.

Minimum Qualification

  • BA, B.Eng, B.Tech or B.Sc


Deadline: August 5, 2021

Job Features

Job CategoryManager