JOB TITLE: Growth and Operations Manager (Remote)
JOB LOCATION: Africa (Remote)
JOB DETAILS:
- Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients / agents / partners.
- Handle dispute on our P2P platform between trading parties, assist client with troubleshooting.
- Uncover customer’s unique needs and challenges.
- Perform document checks as per standard procedures.
- Monitoring transactions, investigating and reporting suspicious activity.
- Reading, prioritizing and responding to customers queries.
- Create, manage, implement and refine all marketing campaigns in an ongoing basis.
- Direct ongoing market research to foster the product’s and market growth.
Requirements
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- College Degree or above.
- At least 1+ years of relevant experience in marketing, customer service / business development roles, preferably in finance or e-commerce industry.
- Knowledge in Blockchain/ Cryptocurrency industry.
- Exceptional written communication skill and a good listener.
- Ability to multitask, prioritise, and control time effectively.
- Knowledge of blockchain, crypto, and P2P payments is a big plus.
- A Binance P2P user is highly preferred.
Working at Binance
Conditions:
- Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry.
- Fast moving, challenging and unique business problems.
- International work environment and flat organisation.
- Great career development opportunities in a growing company.
- Possibility for relocation and international transfers mid-career.
- Competitive salary.
- Flexible working hours, Casual work attire.
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Job Features
Job Category | Operator |