Job Title: Guest House Receptionist
Job Location: Kwara
Department: Registry
Required Referees: 3
Job Description
- The Receptionist is someone who performs various administrative tasks, including answering telephones and giving information to the public and customers.
- Receptionists are often the first employee that the public, client or customer has contact with. More broadly, the Receptionist is responsible for the following:
- Greets and welcomes guests as soon as they arrive at the reception;
- Smartly provides information concerning the Guest House to guests;
- Direct visitors to the appropriate persons and/or locations (lodging, Conference Hall, Restaurant, etc.);
- Answers, screens and forwards incoming phone calls;
- Ensures reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures);
- Provides basic and accurate information in-person and via phone/email; · Receives, sorts and distributes daily mail/deliveries;
- Maintains office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges);
- Orders front office supplies and keep inventory of stock.
Specializations Required
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- Possession of relevant tertiary qualifications (minimum OND / NCE) in any of the following disciplines: Languages, Mass Communication, Business Management, Public Administration, Secretariat Studies, or any other related field (OND or NCE or their equivalent preferred).
- Interest candidate must possess a minimum of two (2) years’ experience in a customer relation role and front desk.
- Experience within the tertiary education domain is an added advantage.
Other Important Information:
- Team player who can work under limited supervision and capable of self-direction;
- Ability to maintain positive working relationships and confidentiality;
- Highly organized with excellent attention to details and demonstrates strong written and verbal communication and interpersonal skills;
- Ability to align wholly with the Vision of the University and abide by her Core Values and ethos as contained in the staff handbook and conditions of service;
- Interested applicants must enjoy good physical health, mental health, and must not be more than 30 years old at the time of application.
Job Features
Job Category | Hospitality / Food Services |