Job Title: Head, Product Management (Payment & Channels)
Location: Lagos
Job Description:
- Ensure the business has a deep understanding of consumer experience.
- Identify, fill product gaps and generate ideas that can grow market share, and /or improve the customers experience in order to drive growth.
- Analyse customer feedback/research (user experience feedback) to identify underlying product issues and advise features/strategies to remediate.
- Capitalize on user experience and bringing them to scale.
- Responsible for defining, grooming and prioritizing product backlogs (requirements), creating actionable user stories for the development team, accepting completed user stories (fulfilled by the development team), in accordance with pre-defined criteria and business objectives.
- Collaborate with technology to develop and release products, and work with analysis teams in recommending research required to obtain critical market information.
- Analyse, recommend and lead the implementation of initiatives.
- Incorporate emerging solutions and technological advancements in the new and existing products.
- Act as brand ambassador capitalizing on consumer behaviour trends.
- Develop product pricing and positioning strategies based on their impact to customers and translating strategies into tangible actionable results.
- Take active role alongside marketing team to drive product launches and marketing initiatives.
- Conduct and present competitive analyses and market research.
- Translate ideas to actionable items that deliver business results.
Qualifications & Experience
Advertisements
- B.Sc in Computer Science
- 8-12 years experience in product management
- Previous experience in software development is essential.
- Previous working experience leading a product team in the payment, payment technology, banking, digital banking or start-up space.
- Good understanding of technology, APIS and apps
- Hands-on experience with web analytics and testing tools
- Familiarity/ technical knowledge in software development
- Use of agile framework
- Decision making using data
- Understanding of asset management is a plus
- Strong academic record (first and/or post graduate degree from a top tier university
- Product management- Vision, strategy & roadmap
- Relationship building
- Customer advocacy
- Outstanding analytical and problem-solving skills
- High standards of excellence and attention to detail
- Personal drive & curiosity
- Leadership & influencing
- Stakeholder management
- High execution
- Working Contacts
- Internal- Peers, direct reports, supervisor and Roavs development team
- Group- Personal banking, business banking, corporate banking, business team across the group, compliance, risk management, treasury
- External- Customers, channel partners, vendors (marketing, technology).
How to Apply
Interested and qualified candidates should forward their Resume in (PDF & MS Word) to: [email protected] , [email protected] and [email protected] using the Job Title as the subject of the mail.
Deadline: August 1, 2021
Job Features
Job Category | Executive / Management |