Home Broadband Manager at Airtel Africa

LinkedIn
Full Time
Posted 7 days ago

Airtel is an India telecommunication firm that currently operates in over 18 countries. It was founded on 7 July 1995 by Sunil Bharti Mittal.It was reported, that the firm generated US$12 billion this year. Having over 14,818 employees worldwide, Airtel Nigeria is currently seeking out to work with more brilliant minds like you.


Job Title: Home Broadband Manager

Job Location: Enugu

Job Details:

  • Manage and supervise team of 3rd party Market Developers (MDs) and Direct Sales Agencies’ (DSA) activities.
  • Deliver sales target.
  • Increase Average Revenue per User (ARPU) and customer base via conversion and churn of existing broadband users to Airtel broadband.
  • Prospect and acquisition of high quality broadband customers.
  • Ensure channel development and process compliance in order to enhance our competitive differentiation through effective relationship management and customer retention activities.

Key Responsibilities

  • Work with 3rd party MDs or/and DSAs to create awareness, education, trial, conversion and regular usage of Airtel Broadband products and services in homes, offices and HORECA outlets.
  • Identify opportunities for quality acquisition & execute leveraging all customer-facing staff and channels within region.
  • Manage & develop a motivated and result-oriented team of market developers.
  • Identify, register and develop profitable DSAs who will have feet on street to penetrate residential estates, Horeca outlets, offices and higher institutions with Airtel broadband products.
  • Create symbiotic relationships in events sponsorship with HNI presence to drive sales and revenue growth
  • Develop forecasts and market projections.
  • Database management
  • Scorecard update, gap analysis and timely reporting of all initiatives, potential prospects, queries, challenges, call plans and new sales.
  • Industry Awareness / Competition Intelligence
  • Cross-Functional Liaison and Support
  • Forecasting, Allocation of sales target and Reporting
  • Perform other standard duties as might be required of the position.

Skills & Knowledge:

  • A first degree or its equivalent in Computer science, Business Administration, Sales and Marketing or Business related discipline.
  • Superior written and verbal communication skills.
  • Selling skills, organizational skills, and self-directed time management skills
  • Ability to plan daily/periodic operations and turn strategy to execution.
  • Proficiency in Microsoft Office, especially PowerPoint presentations.
  • 5+ years of varied experience in Sales & Marketing with at least 1 year in middle management level.
  • Relevant experience in Telecom industry is desirable
  • Solid track record of sales performance, new business development, quality customer acquisition and key account management with a passion for Airtel Nigeria products/services
  • High level of professionalism in both appearance and attitude.
  • Authoritative, ultra-professional experts with an inviting and friendly demeanor
  • Demonstrated passion for sales and delivering unparalleled customer service
  • Goal-oriented, self-motivated and possess an entrepreneurial spirit which sparks their creativity and resourcefulness.

APPLY NOW

Deadline: February 28, 2021

Job Features

Job CategoryEngineering / Technical, Manager, Telecom/Robotics/Technology
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