JOB TITLE: JForce Communication Manager
JOB LOCATION: Lagos
JOB DETAILS:
- As JForce (Jumia Sales Force) Communications Manager, you will play a key role within JForce team (owner of Jumia offline Stores).
- You will be responsible for the Day-to-Day general management of the Jforce consultants and delivery of key strategic objectives for the activation team.
- You will also work with the Head of Jforce to develop the growth strategy for B2C section of the Jforce business.
- Overall, you will be responsible for delivering a world-class activation team that deliver the best customer experience (consultants/ agents).
Key Responsibilities
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- Design Daily call battles for the activation team.
- Support Jforce consultant’s recruitment drive across regions.
- Track the activation team performance, and call battles impact.
- Propose innovative process, marketing push and communication channels to improve delivery on B2C growth objectives.
- Capability building of the activation team.
- Responsible for the general management of the B2C consultants
Competencies Required
- Candidates should possess a Bachelor’s Degree in relevant fields with 3 – 5 years work experience.
- Strong knowledge of Nigerian offline and Tele-Sales market (both grey and structured).
- Leadership and management to lead the team above and beyond their capabilities and train them.
- Strong interpersonal skills to motivate and convince potential agents to partner with Jumia.
- Very strong sales skills to lead negotiation and deliver on objectives.
- Fast learner and well structured.
- Performance driven, action & result oriented.
- Very independent with a strong ability to go further than the expectations.
- Solution oriented.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
APPLY NOW
Deadline: December 17, 2021
Job Features
Job Category | Manager |