Job Title: Key Account Manager, Advertising
Location: Lagos
Job Description:
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients’ needs and requirements and preparing customized solutions.
- Grow revenue, education and solution adoption with Key Accounts and Partners
- Optimize campaigns and identify programmatic ways to do this at scale
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
- Operate as the lead point of contact for any and all matters specific to your client portfolio, including escalation and troubleshooting to resolve client issues
- Gather clients and partner feedback to enhance ad products and the customer experience
- Deliver consultative support and up-to-date education on our Jumia products and Services
- Spot trends and business growth potential.
Required Skills & Qualifications
Advertisements
- University Degree and/or Master’s Degree or equivalent experience
- 2/3+ years previous experience in agency account management or consulting
- Exceptional communication and presentation skills
- Strong team-working skills, ability to adapt to a fast-paced, work environment with a passion for making an impact
- High level of comfort presenting key client issues in an effort to be the customer advocate at Jumia Advertising
- Identify and leverage trends within the industry of expertise/focus
- Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
- Ability to effectively prioritize tasks and manage time, even under high demand
- Client management experience is an advantage.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
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Job Features
Job Category | Manager |