Learning and Development Specialist needed at Accion Microfinance Bank Limited.
JOB TITLE: Learning and Development Specialist
JOB LOCATION: Lagos
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JOB DETAILS:
- The position is responsible for the full L& D life cycle from Training Needs Analysis, Design Delivery to Evaluation using a creative and blended learning approach.
Job Responsibilities
- Shape the Learning and Development Strategy
- Create, implement and own a proactive learning and development agenda that supports the wider People agenda and business strategy
- Identify and evaluate current and future L&D needs through job analysis, learning needs analysis’ and regular consultation with key stakeholders
- Source and engage with external learning providers and/or facilitators and build effective relationships
- Enhance, coordinate and manage the Graduate Trainee programme (GTP) and ensure the approach to GTP best meets the skill and talent needs of the business
- Source and implement an eLearning platform which delivers significant return on investment
- Develop online tools and content creation including the migration of current training tools
- Design and distribute mandatory online training programmes and monitor completion
- Continuously review, update and redesign training materials, manuals and documentation to ensure they are fit for purpose.
- Enable others to deliver training interventions and support the delivery of content as and when required
- Develop a knowledge management plan to promote data literacy and enable knowledge sharing and collaboration within the Bank.
- Consolidating all of the training and communications in a single knowledge management portal.
- Design and develop training and development programs to prepare successors for new roles
- Enable others to deliver training interventions and support the delivery of content as and when required
- Work with subject matter experts to design and develop bespoke training to support business goals as and when required
- Organise learning events including booking venues, distributing joining instructions, preparing materials, and developing effective communications to promote training programs to participants and stakeholders
- Adapt the bank’s induction program with generic and job specific content, ensuring the program remains in line with contemporary practice and requirements
- Consider the costs and return on investment of any planned training or development programmes and ensuring that these costs adhere to defined budgets.
- Establishing and maintaining an audit friendly database representing every aspect of training delivered, including provision for individual sign off, acknowledging receipt and understanding of material delivered.
- Support line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
- Determine the mode of training i.e. On the job training, mentoring & coaching, classroom, web-based/e-learning, reading/books, conferences, academic programmes.
- Develop and ensure compliance to the Bank’s training policy covering Vendor selection, training process reporting and learning.
Qualification & Experiences
- Bachelor’s degree in Human Resources or related field.
- A minimum of ten years related experience in Learning & Development or similar HR role
- Experience searching for candidates with professional and technical expertise in the financial services industry is preferred.
- Excellent understanding of recruitment processes.
Required Knowledge:
- Experience working within a fast paced retail, financial services or ecommerce environment (multisite experience is also a strong advantage to the role)
- Excellent interpersonal, business writing and presentation skills
- Experience in developing a training strategy and understanding of different training methods and channels
- Ability to analysis numerical data to support the development and delivery of the people agenda
- Experience in coaching individuals and teams
- Experience in linking training to performance and quality
- Experience in carrying out Training Needs Analysis
- Ability to communicate ideas and instructions to staff at all levels in a clear and concise manner
- Ability to influence and build positive and lasting relationships with key stakeholders
- Advanced or proficient level of Microsoft Office skills, Power Point and Excel in particular
- Experience of effectively managing multiple projects.
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Deadline: September 19, 2020