JOB TITLE: Manager – Core, Roaming & VAS Performance
JOB LOCATION: Abuja
JOB DETAILS:
- Manage Network Performance and quality assurance
- Responsible for developing network quality analysis and reporting strategy of all nodes in the areas of Core, VAS, Roaming, international PO
Principal Functions
Advertisements
- Manage Network Performance and Quality Analysis to achieve formulated performance strategy and KPIs
- Manage Voice, Data and VAS services performance and quality analysis
- Develop and deliver technical reports on Network Quality Performance
- Responsible for defining and ensuring implementation of relevant strategies, processes, and procedures for quick identification and demarcation of poor service experience
- Analyze Network Quality Reports into executive summary for SMT
- Identify Opportunities to Enhance Network Quality Efficiency
- Responsible for network quality issues and follow – up with all relevant teams for quick resolution of identified Network Quality issues
- Responsible for managing relationship with vendors to deliver good quality for EMTS network
- Liaise with optimization and operation units on implementation of network protocols and parameter for optimum network quality
- Carryout impact analysis of network parameters changes and feature trials to ensure high network quality results
Educational Requirements
- First degree / HND in Engineering or Computer Science
- Six (6) to Eight (8) years relevant work experience with at least three (3) years in a supervisory position
Experience, Skills & Competencies:
- Knowledge
- Network Operations
- Service ContinuityManagement, Monitoring and Control
- Telecommunications& Mobile Network Standards & Specifications
Skills:
- Teaming
- Communication
- Problem Solving
Behaviour:
- Passion forExcellence
- Integrity
- Empowering people
- Growing people
- Teamwork
- Customer Focus
Job Features
Job Category | Manager |