JOB TITLE: Marketer
JOB LOCATION: Lagos
Employment Type: Full-time
JOB DETAILS:
Principal Responsibilities and Accountabilities / Key Performance Areas
Duties:
- Analyzing loan facilities’ prices, demand and competition in line with market trend.
- Devising and presenting strategies and development of ideas for the company.
- Compiling and distributing financial and statistical information to business development manager.
- Write daily reports on trends of sales and other marketing analysis.
- Ensure that issues of dissatisfaction in client service delivery are promptly identified and addressed.
- Ensure compliance with the company’s policies and procedures in sourcing for clients.
- Perform other duties and responsibilities as may be assigned by business development manager
Generation of New Sales Leads:
Advertisements
- Generates sales leads, building sustainable relationships with clients.
- Arranges business meetings and one-on-one conversations with prospective clients.
- Reports back to the management on sales leads results.
Client Management:
- Builds trust and long-term relationships with clients/customers.
- Improve the customer experience and build brand loyalty.
- Responds to customer service issues in a timely manner.
- Achieves client’s expectations and satisfaction.
- Address customers/clients issues and complaints.
Key Performance Indicators (KPI):
- 90% revenue target must be met.
- 90% of target for new accounts (clients)
- Clients’ complaints must be addressed within 24 hours.
- 95% Client satisfaction rate
- 90% Customer retention and 10% customer attrition
Job Requirements
Education:
- A minimum of OND, B.Sc and HND, preferably in a business related discipline.
Experience:
- A minimum of 1 year proven experience as marketer in the banking industry
- Proficiency in Microsoft Office
Knowledge Skills & Competencies:
- Excellent verbal and written communication skills
- Self-motivated and self-directed
- Goal-oriented, organized team player
- Eager to expand the company with new sales, clients, and territories
- Computer literacy
- Excellent leadership and interpersonal skills.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: July 31, 2021
Job Features
Job Category | marketing |