NOC Engineer at an Internet Solutions Provider – Willers Solutions Limited

LinkedIn
Full Time
Posted 2 weeks ago

Willers Solutions Limited is a firm with a mission to deliver tangible business solutions to clients who are consistent with value maximisation , They focus on creating and managing change in organisations by formulating and implementing customer’s important strategies.

Job Title: NOC Engineer

Location: Lagos

Job Description

  • Perform general system administration tasks on all elements of the network
  • Discover problem areas which could negatively impact system performance or customer satisfaction
  • Proactively monitor network and system performance.
  • Analyze traffic data and trends and escalate areas of concern to the network design authority.
  • Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
  • Perform general system administration tasks on all elements of the network.
  • Perform network surveillance 24/7, respond to networkreported and customerreported problems
  • Take ownership to ensure that all problems are resolved in a timely and efficient manner.
  • Manage problem resolution using network monitoring/management tools
  • Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Requirements

  • B.Sc / HND in Computer Engineering / Telecommunications
  • Minimum of 4 years experience as a NOC Engineer
  • Strong communication skills both written and verbal.
  • Capable of making solid, fact-based decisions under pressure.
  • Ability to work well in an international, multi-cultural, and high-pressure technical environment.
  • Technical experience in a telecommunications or network operations environment.
  • Very Good understanding of wireless communications technology
  • Cisco CCNA/CCNP certification.
  • Interested candidates must be able to work on a 24/7 shift Rotation

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.

Job Features

Job CategoryEngineering / Technical
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