JOB TITLE: NOC Engineer (Field)
JOB LOCATION: Lagos
Employment Type: Full-time
JOB DETAILS:
- Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location.
- They analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians, and track problems through to resolution.
Responsibilities
- Perform general “system administration” tasks on all elements of the network.
- Discover problem areas that could negatively impact system performance or customer satisfaction
- Proactively monitor network and system performance.
- Analyze traffic data and trends and escalate areas of concern to the network design authority.
- Escalate problems to third-level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
- Perform general “system administration” tasks on all elements of the network.
- Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems
- Take ownership to ensure that all problems are resolved in a timely and efficient manner.
- Manage problem resolution using network monitoring/management tools
- Monitor key supplier’s service levels and highlight where Service Level Agreements (SLAs) are not being met.
Academic Qualification
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- BSc Degree / HND qualification in Computer Science / Engineering or other related Courses.
Experience:
- 2+ years experience as network engineer preferable in an ISP/Telco environment.
Key Skills & Competencies:
- Strong communications skills both written and verbal.
- Capable of making solid, fact-based decisions under pressure.
- Ability to work well in an international, multi-cultural, and high-pressure technical environment.
- Technical experience in a telecommunications or network operations environment.
- Very Good understanding of wireless communications technology
- Cisco CCNA/CCNP certification.
- Interested candidates must be able to work on a 24/7 shift Rotation.
Salary
- Very Attractive.
HOW TO APPLY
Interested and qualified candidates should send their tailored CV to: [email protected] using the Job Title as the subject of the email.
Note: Any application received after this will be automatically rejected.
Deadline: July 29, 2021
Job Features
Job Category | Engineering / Technical |