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NOC Engineer (Field) at Alfred and Victoria Associates


Alfred & Victoria Associates is one of the top ICT firms in Nigeria, that focuses its attention on consulting, recruiting and training. Their headquarters is located at 56 Opebi Rd, Opebi, Ikeja.

NOC Engineer (Field) at Alfred and Victoria Associates 1

JOB TITLE: NOC Engineer (Field)

JOB LOCATIONLagos
Employment Type: Full-time

JOB DETAILS:

  • Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location.
  • They analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians, and track problems through to resolution.

Responsibilities

  • Perform general “system administration” tasks on all elements of the network.
  • Discover problem areas that could negatively impact system performance or customer satisfaction
  • Proactively monitor network and system performance.
  • Analyze traffic data and trends and escalate areas of concern to the network design authority.
  • Escalate problems to third-level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
  • Perform general “system administration” tasks on all elements of the network.
  • Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems
  • Take ownership to ensure that all problems are resolved in a timely and efficient manner.
  • Manage problem resolution using network monitoring/management tools
  • Monitor key supplier’s service levels and highlight where Service Level Agreements (SLAs) are not being met.

Academic Qualification

  • BSc Degree / HND qualification in Computer Science / Engineering or other related Courses.

Experience:

  • 2+ years experience as network engineer preferable in an ISP/Telco environment.

Key Skills & Competencies:

  • Strong communications skills both written and verbal.
  • Capable of making solid, fact-based decisions under pressure.
  • Ability to work well in an international, multi-cultural, and high-pressure technical environment.
  • Technical experience in a telecommunications or network operations environment.
  • Very Good understanding of wireless communications technology
  • Cisco CCNA/CCNP certification.
  • Interested candidates must be able to work on a 24/7 shift Rotation.

Salary

  • Very Attractive.

HOW TO APPLY
Interested and qualified candidates should send their tailored CV to: [email protected] using the Job Title as the subject of the email.

Note: Any application received after this will be automatically rejected.

Deadline: July 29, 2021

Job Features

Job CategoryEngineering / Technical
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