Operations Manager needed at Pivotage Consulting.
JOB TITLE: Operations Manager
JOB LOCATION: Victoria Island
Job ref.: ICE/111/OM
Type: Full Time
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JOB DETAILS:
- The operations manager will be responsible for maintaining the restaurant’s revenue, profitability and quality menu, maintain high production, productivity, quality, and customer-service standards, Coordinating daily restaurant management operations as well as ensure efficient restaurant operation.
Job Responsibilities
- Supervising all restaurant activities and ensuring compliance to all company standards, to increase all sales of labor costs and prepare various reports accurately and within timeframe.
- Organizing and supervising shifts for restaurant operations, assisting to resolve all complaints and maintaining food quality at all times.
- Estimating future needs for goods, kitchen utensils and cleaning products. Prepare estimate of all food and beverage costs.
- Coordinating with corporate staff and assisting to purchase all required supplies, place required orders for all distributors and ensuring timely response to all complaints.
- Regularly reviewing product quality and researching new vendors
- Performing orientation and providing training to all new employees on restaurant processes and determining appropriate feedback from employees.
- Promoting the brand in the local community through word-of-mouth and restaurant events
- Recommending ways to reach a broader audience.
- Maintaining optimal level of sanitary procedures for all food handling, maintaining neat and clean kitchen area. Maintaining cleanliness at all times
- Ensuring optimal quality of all food preparation and ensuring compliance to all standards.
- Performing regular interviews with all employees, providing training to all employees and maintaining all work regulation according to required policies and procedures.
- Appraising staff performance and providing feedback to improve productivity.
- Maintaining knowledge of all food and beverage trends and ultimately ensuring our restaurant runs smoothly and customers have a pleasant dining experiences.
Job Requirements
- B.Sc. degree in Business Administration; Hospitality Management, Culinary Schooling or a relevant field of study.
- Minimum of 4 years work experience as an Operations Manager in a restaurant.
- PRINCE2 Professional Certification is an added advantage.
- Management skills and experience in both front and back end operations.
- Strong leadership, motivational and people skills.
- Proven customer service experience as a manager.
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
- Can work under pressure and has extensive expertise in managing others.
- Possess a friendly demeanor, highly motivated, determined, and decisive despite any external pressures.
Method of Application
Interested and qualified candidates should send only their CV (MS Word format only) to: [email protected] using the role “Senior Accountant” as the subject of their application.
Deadline: October 8, 2020
Job Features
Job Category | Administration/ Office/ Operations |