JOB TITLE: Operations Manager
JOB LOCATION: Lagos
JOB DETAILS:
The Data Centre Operations Manager is responsible for the smooth day to day running of each assigned ADC Data Centre in terms of people management, development and implementation of systems, processes and procedures so as to deliver a high-quality service which will meet or exceed all customers’ expectations.
Advertisements
They are ultimately responsible for all customer related operational tasks that could range from routine day-to-day functions through to exceptional one-off tasks and will, ‘where necessary’ involve the Facilities and Sales departments to ensure successful customer implementation and communication. In order to manage the operational processes, the Data Centre Operations Manager manages a sizable team of Data Centre Service Technicians and other related positions.
Key Outputs
- Customer Service Excellence
- Quality
- Financial Management
- People Management
- Operational management
Qualifications and Experience
- Apprenticeship or formal engineering qualification
- Certified Data Centre Facilities Operations Manager
- Certified Data Centre Professional
- Certified Data Centre Specialist
- Excellence in Customer Services
- IOSH – Managing Safely
- Maximizing Customer Satisfaction
- Network and cabling standards certification
- Experience in any one or all the disciplines of DC management (Security, Infrastructure, H&S, Helpdesk/NOC, Network)
- 5 years’ experience in Data Centre Operational Management
- 5 years experience with mission critical electrical / mechanical plant
- 5 years’ experience with MV / LV electrical systems, HVAC, fire, BMS
- 5 years working experience in occupational health and safety
- 5 years working experience in maintenance of mission critical systems
- Proven track record of managing Data Centres and related disciplines in the Data Centre environment
APPLY NOW!
Job Features
Job Category | Administration/ Office/ Operations, Computer & Network Security |