Outlet Manager is needed at Workforce Group
JOB TITLE: Outlet Manager
LOCATION: Lagos, Nigeria
Industry: Retailing
Catagory: Beauty / Fashion
Descriptions
Management:
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- Lead others and work effectively with store team
- Supervise, assign and direct activities of the store’s team
- Effectively communicate information to store team and supervisors in an open and timely manner
- Support Store team with actions plans for operational and service improvement
Customer Service:
- Assist customers with their questions, problems and complaints
- Promote the company’s customer service culture (greet, offer help, and thank)
- Provide colleagues personalized customer service feedback and coaching
- Handle all customer relations issues in accordance with company policy
- Promote a positive shopping experience for all customers
- Maintain customer privacy by not sharing customer data without authorization.
Merchandising / Presentation:
- Stock shelves
- Manage re-order levels & restocking from HQ for the store
- Conduct merchandizing activities in line with approved brand guidelines
- Account for promotional and sales support materials
- Organize and execute the display and maintenance of off-shelf merchandise.
Job Requirement
We are looking for a candidate who fulfill these requirements:
- 3-4+ years of retail store experience.
- Experience as store or outlet manager related retail environment and / or Luxury boutique or fashion related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary
- Accuracy and attention to detail.
- Ability to organize and prioritize a variety of tasks / projects.
- Ability to work a full-time flexible schedule including some early morning and weekend shifts to work overtime as needed and to respond to urgent issues at the store when they arise
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Job Features
Job Category | Manager |
Deadline | Not Specified. |