JOB TITLE: Airport Services Agent
JOB LOCATION: Kano, Nigeria
Category: Cargo & Airport Operations
JOB DETAILS:
- We are currently recruiting for Airport Services Agent in Kano, Nigeria
- As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling.
- You will ensure a quality service and adherence to safety policies and security standards.
Specific accountabilities include:
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- Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
- Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
- Assisting the Duty Officer in handling company materials and records
- Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
- Ensuring passengers are assisted smoothly through airport facilities
- Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
- Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
- Organizing check-in counters and coordinating documentation issues.
Qualifications
The successful candidate will have:
- High School qualification
- Minimum of 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
- Excellent communication skills with fluency in English language.
- High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
- High level of computer literacy
- Excellent customer focus and service delivery.
- Good interpersonal skills and strong team orientation.
Apply Now
Deadline: January 30, 2022
Job Features
Job Category | Customer Service |