Job Title: Quality Control & Compliance Manager
Location: Gbagada, Lagos, Nigeria
Job Type: Full-time
Details
- We are expanding rapidly with scores of local branches in Nigeria, Ghana, and the United States of America, and we are seeking an experienced Quality Control & Compliance Manager to help us keep growing. If you believe you have what it takes to build a World Class Organization and ready to work at it. We want you!
Job Description & Responsibilities
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- As the Quality Control & Compliance Manager, you will establish, implement and maintain the Quality Management System (QMS) processes for operations in all regions.
- You’ll promote awareness of customer requirements and have the organizational freedom to resolve matters pertaining to quality, helping to maintain GIG Logistics superior levels of service conformity.
- Follow up on non-conformance and generate exception reports for scanning, manifesting of shipments, bank remittances for daily sales, bank remittances for COD
- Ensuring processes are performed as stated in the operations manual and generate exception reports where necessary.
- Enforce dressing compliance.
- Follow up to ensure movements on the route mapping are adhered to within Regions as well as for movements between the Gateway and all regions.
- Check across service centers to ensure service center staff are applying the right prices.
- Follows up with IT to make sure the applications are working as designed and to generate exception reports when they are not.
- Monitors late deliveries within, to and from regions, and escalate to avoid delayed delivery.
- Prepares daily, weekly and monthly reports for management review.
- Other duties as the exigencies of work may demand.
Qualifications
You’ll be ideal for the role if you have the following:
- Minimum 7 years of experience in a similar role with 3 years in distribution or logistics including supervisory experience.
- Prior experience with ISO9001 and/or Quality Standard preferred
- Demonstrated Lean Enterprise / Process Improvement skills
- Experience with working in a high-volume distribution center environment;
- Six sigma or Lean Enterprise experience/certification.
- Bachelor’s degree
- Experience with warehouse management and inventory management software
- Demonstrated commitment to process excellence by ensuring proper, efficient and accurate use of defined processes and procedures
And we are delighted to have team members who show the following qualities:
- You collaborate with team members and have excellent interpersonal skills
- You are adaptable, enjoy prospecting challenges and delivering results
- You are calm under pressure and maintain a diplomatic manner even when being challenged
- You can communicate well, both verbally and in writing.
Apply Now
Job Features
Job Category | Analyst/ Quality Control |