Job Title: Receptionist
Job Location: Benin City, Edo.
Job Details:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payment
Requirements
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- Qualification: NCE, OND, SSCE / GCE / NECO
- Experience: 2 – 5
How to Apply
Interested and qualified candidates should send their CV in word format to: [email protected] using the Job Title as the subject of the mail.
Deadline: January 19, 2021
Job Features
Job Category | Customer Service |