JOB TITLE: Receptionist / Front Desk Officer
JOB LOCATION: Victoria Island, Lagos
JOB DETAILS:
Overview
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- In this role, you will be the first point of contact to customers.
- You will perform administrative tasks, such as answering phones, receiving clients, coordinating appointments and providing information about the organization’s services.
Duties and Responsibilities
- Answering phones and scheduling drop-offs and pick-ups
- Greeting clients and attending tp their needs
- Keeping the reception area clean, professional-looking and inviting.
- Serving clients refreshments and beverages
- Responding to enquiries by phone, e-mail, or in person.
- Managing, escalating and expediting the resolution of customer problems/complaints
- Devising/maintaining office systems, including data management and filing systems.
Qualification
- Minimum of OND
Experience / Requirements:
- Minimum 1 year front desk or customer service experience
- Good personal grooming
- Experience working in a service industry.
Skills and Abilities:
- Excellent interpersonal and verbal communication skills.
- Maintain a professional appearance at all times
- Time management skills
- Excellent customer service skills.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: June 27, 2021
Job Features
Job Category | Front Desk Officer, Receptionist |