Job Title: Relationship Officer
Location: Lekki, Lagos
Department: Exchequer
Report to: Head, Exchequer
Scope
- Ensuring customer queries are answered to their satisfaction
- Using computerized systems to access the details of customers
- Promoting certain financial products and services
- Handling customer complaints or handing them over to a supervisor
- Referring customers to individuals qualified to offer and sell regulated financial products
- Any other duties assigned.
Requirements
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- Outstanding communication & listening skills
- Excellent customer service skills
- The integrity to respect private and confidential information
- The ability to work to targets and deadlines
- The capacity to work well in a high pressure work environment
- Attention to detail
- A professional phone manner
- High quality computer and math skills
- ACA/ACCA is an added advantage
- Degree in Accounting or other related field
- Not less than 2 years in financial institution.
Method of Application
Interested and qualified candidates should send their CV / Resume to: [email protected] using the “Job Title” as subject of the email.
Job Features
Job Category | Consulting / Business Strategy/ Planning |
Deadline | Not Specified. |