JOB TITLE: Retail and Customer Service Executive
JOB LOCATION: Lagos
Employment Type: Full-time
JOB DETAILS:
Key Responsibilities
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- Provide quality services to internal and external customers and clients
- Attend to all customers that come into the store
- Provide product/Service information
- Adhering to company and safety procedures at all times
- Managing incoming calls and customer service inquiries
- Identifying and assessing customer’s needs to achieve satisfaction
- Ensure excellent service standard, respond efficiently to customer needs, inquiries and maintain high customer satisfaction.
- Ensuring that the correct size, pattern and quantity is invoiced to the correct client or customer account.
- Conduct marketing and awareness campaigns on a regular basis to ensure increased brand and product awareness
- Raise quotation and invoice on ERP
- Always wear a smile and address customers courteously.
Job Requirements
- Candidates should possess HND / B.Sc Degree
- General clerical experience with a minimum of 1-2 years
- Clerical experience with tyre and automotive industry is an advantage
- Must be detail oriented with excellent customer interaction skills
- Must be able to stand for extended periods.
Salary
N65,000 / Month
Apply Now
Deadline: July 21, 2021
Job Features
Job Category | Customer Service |