JOB TITLE: Sales Account Manager
JOB LOCATION: Lagos
JOB DETAILS:
- Identify new business opportunities, initiate business development activities, develop and manage key relationships
- Serve as the lead customer contact for all account management matters (technical and business issues) to ensure customer satisfaction
- Support Head of Unit to manage and execute business development strategy and implement tactical plans to help meet sales and revenue targets
- Use existing relationships with partners and customers to generate new business opportunities
- Build and maintain a strong sales pipeline / account planning
- Proper analytics, reporting of sales forecast and key account metrics
- Clearly communicate the progress on sales initiatives to internal stakeholders
- Collaborate with Marketing and Head of unit to identify product offerings and features beneficial to the assigned territory
- Assist with customer requests and issue escalations as needed
- Manage contract milestones for extension and renewal of contracts
- Keep up to date with the Asian market and provide business intelligence as required.
Qualifications, Skills & Competencies
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- Bachelor’s degree in any discipline preferably Business Management or related field
- Excellent listening and presentation abilities
- Strong verbal and written communication skills
- Commercial acumen
- Market insight and Research skills
- Analytical thinking and problem solving skills
- High learning agility and ability to operate effectively in a challenging / fast paced environment
- Excellent networking skills.
Demands of the Job
- Customer focused mindset
- Proven credibility and experience as an account manager or key account manager for APAC business
- Ability to identify, negotiate and close deals
- Experienced with CRM tool-Salesforce and MS Office
- Ability to handle multiple account management projects at a time while maintaining sharp attention to details
- Ability to communicate and influence key stakeholders at all levels
- Result oriented and team player who has ability to collaborate across multiple functions and stakeholders
- Ability to travel and meet existing / potential partners
- Asian experience or language / cultural exposure.
Job Features
Job Category | Manager |