JOB TITLE: Sales Representative
JOB LOCATION: Wuse 2, Abuja (FCT)
Employment Type: Full-time
JOB DETAILS:
- Provide help to customers using the organization’s products or services
- Communicate courteously with customers by telephone, email, letter and face-to-face
- Investigate and solve customers’ problems
- Handle customer complaints or any major incidents
- Keep accurate records of discussions or correspondence with customers
- Analyze statistics or other data to determine the level of customer service the organization is providing
- Produce written information for customers, often involving the use of computer packages and software
- Write reports and analyze the customer service that the organization provides
- Develop feedback or complaints procedures for customers to use
- Improve customer service procedures, policies and standards for the organization
- Meet with other managers to discuss possible improvements to customer service
- Learn about the organization’s products or services and keep up to date with changes
- Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Job Requirements
- Interested candidates should possess an SSCE / GCE / NECO qualification with a minimum of 1 year of work experience.
- Understanding of the sales process and dynamics.
- A commitment to excellent customer service.
- Excellent written and verbal communication skills.
- Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
- Experience using computers for a variety of tasks.
- Competency in microsoft applications including word, excel, and outlook.
- Able to work comfortably in a fast paced environment.
- Required to work from Mondays to Saturdays.
Salary
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- N45,000 monthly.
HOW TO APPLY
Interested and qualified candidates should forward their CV in PDF to: [email protected] using the Job Title as the subject of the mail.
Note: Qualified and shortlisted candidates will be contacted for an interview via email and SMS text and must be available to resume on 2nd October 2021.
Deadline: October 21, 2021
Job Features
Job Category | Sales Representative |