Job Title: Secretary and Administrator
Location: Ajah, Lagos
Job Summary
- We are looking for a Customer Support/Administrative Secretary to start third week of January 2021 at our New Office in Ajah.
Role & Responsibilities
- Complete Diary management, Minute taking, Distribution of documents, Updating the database, General administration duties
- Office Management – looking after office supplies, and keeping check of office stationery
- General secretarial and administration duties
- Technical + advanced PowerPoint to be able to understand all office applications
- Support the definition of the customer service strategy
- Making customers feel important and at the heart of the business
- Design and implementation of the customer service and operational framework to support customers.
- Identifying and optimising all our opportunities to impress our customers.
- Maintaining paper and online records and defining procedures for their retention, protection, retrieval, transfer and disposal
- Recording, transcribing, and distributing notes/minutes of meetings
- Assisting new employees with their orientation to the organisation
- Reconciling accounts and filling out payments request with proper coding;
- Assist with entering and processing approved payments;
- Developing and maintaining files; and
- Ensure all areas of accounts are in order
- Developing and maintaining various financial databases and reports.
- Support, review and challenge business performance
Qualifications, Skills and Experience
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- Experience working as a Customer Support and excellent administration skills
- Female
- First degree in any relevant course
- Demonstrable expertise in Microsoft Office (Project, Word, Outlook, PowerPoint, Excel)
- Experience of minute/note-taking and the preparation, communication and follow up of associated action points.
- Extremely high organization and prioritization skills
- Strong communication skills with a highly professional telephone and written manner
- Able to adhere to tight deadline and enjoy working in a busy and varied environment
- Good experience in an online/digital customer service role
- Basic Real estate / finance knowledge an advantage
- Excellent written and verbal communication skills
- Flexible and adaptable
- A go-getter personality, the ability to work independently and efficiently.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter and Passport Photograph to: [email protected] using the “Job Title” as the subject of the email.
Deadline: January 14, 2021
Job Features
Job Category | Security / Intelligence |