JOB TITLE: Senior Engineer, Enterprise Services
JOB LOCATION: Abuja,NG
JOB DETAILS:
- Provide necessary support towards the integration/operations and maintenance of enterprise customer services, via various transmission media microwave, fiber optics and satellite.
Principal Functions
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- Provide high level technical support to enterprise customers, and field support engineers, in resolving outages on enterprise links
- Proffer long term solutions to repetitive enterprise links degradation affecting customer’s network quality and availability.
- Provide feedback to the planning team on ways of improving enterprise customer experience based on the prevailing transmission network realities.
- Coordinate the relevant transmission operations / IPBB/ LAAS vendor teams to work together in resolving enterprise customer outages within acceptable MTTRs.
Educational Requirements
- First degree in a related Engineering field
- Four(4) to Six(6) years post NYSC work experience
Experience,Skills & Competencies
Knowledge:
- IP/MPLS Technologies
- Telecommunications & Mobile Network Standards & Specifications
- Network Administration
Skills:
- Problem Solving / Analytical thinking
- Customer management
- Good Communication
- Teaming
Behavior:
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Team work
Job Features
Job Category | Engineering / Technical |