JOB TITLE: Senior Engineer / Service Assurance Specialist
LOCATION: Abuja, NG
Job Summary
- Management of NOC processes and quality assurance; handling vendor performance/service availability reconciliation
Principal Functions
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- SLA/KPI management and reconciliation with vendors and customers
- Collocation availability and performance reconciliation
- Writing of NOC processes to govern NOC operations
- Monitoring of NOC processes performance.
Educational Requirements
- First degree or equivalent in Electrical or Computer Engineering or relevant discipline
- Four (4) to Six (6) years post NYSC work experience
Experience,Skills & Competencies
Knowledge:
- Network availability and capacitymanagement
- Network administration
- Network operations and maintenance
- Vendor management
- Process writing
Skills:
- Communication
- Delegation/ Supervisory
- Reconciliation
- Negotiation
Job Features
Job Category | Engineering / Technical |