JOB TITLE: Senior Manager – CVM Commercial and CM Operations
LOCATION: Lagos
Job Description
- Responsible for implementation of Customer Value and Campaign Management Strategy.
- Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
Experience & Training
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- Minimum of 9 – 17 years of experience comprising:
- Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
- 4-6 years customer lifecycle management experience
- 4 years’ experience in Telecoms marketing, strategy development and implementation
- Expert knowledge of competitive environment, consumer trends and trade practices in the industry
- Operational Research or demonstrable experience of delivering wide range of statistically based analytics.
- Advanced applied statistical experience
- A strategic and creative thinker capable of developing analytical programs/solutions to address key business challenges or opportunities.
- Previous experience identifying and driving deployment of analytical collateral across a range of delivery channels and of measuring their effectiveness.
- Strong communicator who can operate at all levels taking complex analysis, interpret and communicate it appropriately to different audiences.
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Deadline: February 19, 2021
Job Features
Job Category | Manager |