Job Title: Service Associate
Location: Victoria Island, Ikeja, Omole, Lagos
Job Description:
Responsibilities
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- Ensure that the work area and all display shelves/pieces are cleaned before and after use with recommended solutions.
- Clean all equipment before and after use before start of day’s business and at close of day’s business.
- Ensure all equipments are cleaned in line with the hygiene & safety standards as enshrined the SOP & on-the-job training by the superiors and manager. Ensure cleaning is implemented according to the department schedule.
- Ensure attractive display, correct pricing, removal of damaged / spoilt / expired products.
- Ensure proper name labelling and bold pricing display.
- Keep inventory of all department consumables and notify superior of whenever the stock is low (below the minimum stock level) so that proper / correct process for replenishment can be initiated.
- Ensure housekeeping standards is maintained at all times.
- Pre-packed goods produced as per supervisor/managers instructions.
- Ensure all pre-packs are labelled with product descriptions/sell by dates/bar code and retail selling price.
- Cross selling to customers proactively taking into consideration of sell-by date.
- Always willing to serve customer in a delightful manner.
- Applying FIFO (first-in-first-out) in the display of internally produced merchandise (old stock displayed in front and fresh stock placed behind the old stock), while applying FEFO (first-expiry-first-out) for all outsourced merchandise.
- Ensure that customers are well attended to and taken care of at all times.
- Prompt treatment of orders.
- Ensure consistent quality, freshness and attractive presentation all the products.
- Ensure that all items are properly wrapped and weighed with the right code by team.
- Ensuring better levels of commitment to serve customers.
- Ensure all products are brought out for merchandising & display.
- Ensure all displays have: Product name; Price, Selling type portion / piece / weight.
Requirements
- Candidates should possess an SSCE / GCE / NECO qualification.
Job Features
Job Category | Service Associate |